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30 DAY MONEY-BACK-GUARANTEE
At Sarah & Susan, we believe great style should feel as good as it looks.
Every piece is designed with care, tested for comfort, and made to last — because you deserve fashion you can count on.
That’s why we offer a 30-Day Money Back Guarantee.
If it’s not quite right, return it — no hard feelings. We’re confident you’ll love it, but if not, we’ll make it right.
Questions about your order?
Yes. You can request a return within 30 days of receiving your order. Items must be unworn, unwashed, and have their original tags attached. Return shipping costs are your responsibility. Once your return is approved, your refund will be issued to your original payment method. Full details are available in our Return Policy.
We accept Visa, Mastercard, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely at checkout.
Yes — every order includes free shipping within Canada. No minimum spend or discount code is needed.
Once your order has shipped, you’ll receive an email with your tracking details. You can follow your delivery through our Track My Order page.
Yes — we’ll send you a confirmation email after you place your order. If you don’t see it in your inbox, check your spam folder or contact us for help.
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